We're the call most Adelaide servos make when a customer puts the wrong fuel in. Fast response, no forecourt time and the customer walks away happy with you. Same call if a customer cops contaminated fuel at the pump, we drain the car on your forecourt and take the fuel away with us.
Metro arrival is typically inside the hour, with the actual ETA quoted on the call. We push the car clear, work in a marked off zone and your other pumps stay live the entire time.
You're not our customer for this; the driver is. We invoice them directly. You just call, we do the rest.
We work to keep the forecourt clear and handle the contaminated fuel safely. We remove the recovered fuel for legal disposal under EPA Licence 52359.
AdBlue misfills are getting more common with modern utes. Same response, same equipment, same outcome: clean forecourt, happy driver.
You're not redialling and explaining again. The number goes to a technician's phone, day or night.
The driver is already embarrassed. Our technician is good at the human side as well as the mechanical side. You get to be the heroes who knew exactly who to call.