Half the wrong fuel jobs we get start with a tow operator on the phone. We're not competing with you. We handle the fuel recovery on site, with the price quoted on the phone before we move.
Tell us petrol or diesel, what went in, where you are. We quote on the spot. You can pass that price straight to the customer before you've left the kerb.
The driver pays by card on completion via Square. No card surcharge, itemised invoice provided. The price is quoted on the phone before we move.
We drain the tank, flush the lines, refuel, send the driver on their way. No tow distance to recover, no yard fees, no chasing the customer for storage charges later.
Actual ETA quoted on the call. Time on site is separate and depends on the vehicle and whether the engine has been run. You don't have to wait around. Hand the job off and get back on the road. The driver gets a tracking link by text so they know we're coming.
AdBlue misfills are getting more common with newer utes and trucks. Same response, same equipment. If you're not sure which type of misfill it is, we'll work it out on the phone.
If your dispatch sees wrong fuel calls every week, call us with each job. The price is quoted on the phone before we move. Card payment on completion via Square, no card surcharge, itemised invoice provided.