People put the wrong fuel in every day. We'll talk you through what to do immediately, then come to you: home, work or roadside. One call, and most jobs are done in under two hours.
Half the wrong fuel jobs we get start with a tow operator on the phone. We're not competing with you, we cover the jobs you don't want to tow and pay a fleet rate on the ones you do.
Tell us petrol or diesel, what went in, where you are. We quote on the spot. You can pass that price straight to the customer before you've left the kerb.
We invoice the driver, not you. No cost to your operation, no awkward "who pays for what" conversation at the kerb. Unless you're on a fleet account, then it's all on you at trade rate.
We drain the tank, flush the lines, refuel, send the driver on their way. No tow distance to recover, no yard fees, no chasing the customer for storage charges later.
You don't have to wait around. Hand the job off and get back on the road. The driver gets a tracking link by text so they know we're coming.
AdBlue misfills are getting more common with newer utes and trucks. Same response, same equipment. If you're not sure which type of misfill it is, we'll work it out on the phone.
If your dispatch sees wrong fuel calls every week, set up a fleet account. We invoice you at trade rate, you mark up to the customer. Direct dispatch line, monthly billing.